Ordering on your portal
A catalogue with search and dietary filters, favourites and reorder from a past order.
Live
Order Management for food makers. A portal your customers will actually use.
Cafés, shops and restaurants order on your portal. Cut-offs, delivery days, minimums and credit limits are checked before the order ever reaches you.
Standing ordersCut-offs enforcedPart of one record
Customer portalExample · 13:12
Café on Main · TuesdayConfirmed
Butter croissant× 48
Pain au chocolat× 24
Country sourdough× 12
Cut-off 14:00 · 48 minutes left
Credit limit$1,814 of $5,000 used
What it does
Orders that arrive complete. Checked before they reach you.
Standing orders
Weekly or every two weeks. Customers pause, skip or edit the next one, and staff can confirm it for them.
Cut-offs and delivery days
Every order is checked against the account's delivery days and your cut-off. Late changes need a staff override with a reason.
Credit limits
Exposure counts unpaid invoices and open orders. Customers can ask for a higher limit from the portal.
Their prices, not list prices
Account prices and price tiers are applied at checkout, along with any minimum order.
Every location, every buyer
Customers with several locations order for each one. Every buyer gets their own login and access.
Where it sits
The order is the first step on the record. Everything after it reads from the order.
OrderedOrder Management
PlannedProduction / MES
MadeProduction / MES
ReleasedQuality
DeliveredDelivery
InvoicedFinance
Reads from
Order ManagementHow it works
From a café's order to a paid invoice. Three screens, one record.
13:12 · Order
A café orders before the cut-off.
- Delivery day and minimum checked
- Credit limit checked
- Confirmed straight away
Customer portalExample · 13:12
Café on Main · TuesdayConfirmed
Butter croissant× 48
Pain au chocolat× 24
Country sourdough× 12
Cut-off 14:00 · 48 minutes left
Credit limit$1,814 of $5,000 used
14:00 · Cut-off
Orders close. Production already knows.
- The cut-off locks the production window
- Standing orders included
- Tickets printed for the floor
Tonight's planExample · 14:00
Tuesday · deck ovens86% capacity
Butter croissant · oven 11,240
Country sourdough · oven 2380
Changeover sesame → plain needs a sanitation check
Butter, flourallocated
05:49 · Invoice
Invoiced on delivery, paid online.
- The invoice uses what was delivered
- Card or ACH from the portal
- Claims raised with photos
Invoice and traceExample · 05:49
INV-10381 · $186.40Due in 14 days
Supplier lotBatchVanCafé
Paid by ACHon Friday
One record, from order to invoice · traceable end to end
Retyped by handnothing
Used by
Built for food businesses that sell to other businesses.
Questions
Order Management, answered.
Do our customers need to install anything?
No. The portal runs in any browser, on a phone or a computer.
Can customers order custom cakes or catering?
Yes. They send a request with the details you need, you send a quote, and they accept it with a deposit.
How do new wholesale customers sign up?
They apply online, verify their email and complete the steps you set. You approve or reject each application.
Can an order change after the cut-off?
Staff can change it, and the reason is logged. Customers can cancel an order from the portal; any other change goes through your team.
Can customers order from our own web address?
Yes. The portal can run on your own domain, such as shop.yourbakery.com, with a permanent backup address.
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